Training for Tenants

Courses are low-cost for tenants and residents of Local Authorities and Housing Associations in England, working as groups or individuals.  The courses focus on positive local action to tackle problems, the development of groups and management of social housing.

Cost to social housing tenants in England: £15 inc VAT.  Paid workers and others who do not wish to apply for a low cost place should contact Claire mc.lawton@traffordhall.com or phone 01244 300246 to discuss charges.  The cost includes en-suite accommodation, all meals and refreshments.

Upcoming courses:

Scrutiny - Involved 7 - 9 November 2011
This is an advanced course for those already involved in scrutiny, who are members of a scrutiny panel and who have been involved in delivering at least one scrutiny report to their landlord.

Reach Out and We'll Be There - How To Engage All Parts of Your Community 14-15 November 2011
This course will help you understand how to 'map' your own community, to identify other groups and partners, and use this to develop your strategy to engage all sections including those considered 'hard to reach'.

Understanding The Role 28-29 November 2011
 This course will help you understand what leadership in a tenant community is all about. It will help you learn more about yourself, how to tap into your own potential, and exercise leadership in a way that develops and engages others.

Scrutiny - Starting Up 29 November - 1 December 2011
 This course is for those brand new to scrutiny or who have not yet been involved in completing a scrutiny exercise.

Consulting Your Community 1-2 December 2011
 This course will let you consider the best and most effective ways of consulting in your own area.

Understanding Group Dynamics - Improving Your Work as a Committee 16-17 January 2012
 This course will provide you with ways to improve your committee, or, if you are just setting up, to develop your committee so that you really make an impact.

An Inspector Calls - The Role of Tenant Inspectors 23-25 January 2012
 This course will give you the chance to find out how tenant inspection fits with tenant scrutiny and the new approach to regulation. You will examine the skills that are needed to be a tenant inspector, the support that should be provided by landlords and how tenants can take the lead in inspecting the services provided by their, and other, landlords.

Working With Your Landlord 2-3 February 2012
 This course will allow members of tenant groups to understand how their landlord works and the environment within which they are working. It will look at where opportunities for involvement arise and consider how landlords and tenants can work together.

Making Meetings Work For You 9-10 February 2012
 Find out how to get the most out of meetings, whatever your role. Skilful participation can transform meetings, which in turn encourages more people to attend.

Spreading Your Knowledge and Understanding 20-22 February 2012
The course will give you the skills to run short, simple sessions for other tenants in your group and local area. It will include practice sessions, with feedback, for all participants.

Planning, Monitoring and Evaluating 23-24 February 2012
 In this reflective and motivating course, groups will have an opportunity to look at the work they have undertaken in the past, share their lessons with others and plan ways of improving their work in the future. For committees and groups that are in their early days, the course will help to establish a powerful planning process from the start.

Coping with Anti-Social Behaviour 27-29 February 2012
 This course will explain current policy and what the law says about ASB, what landlords can and should be doing, will help tenants decide local priorities for action, and will help with inspiring ideas and good practice from other projects across the country.

Committee Skills for Tenant Organisations 12-14 March 2012
 This course will give you and your group the confidence to work as an effective and mutually supportive committee.

Representing Your Community - Negotiation and Influencing Skills 19-20 March 2012
 This course will build your strengths to represent your community in the wider arena. It will build your confidence, help you to understand key communication skills and recognise the needs and interests of others in your community.

Tenants on the Web 26-28 March 2012
 This course will take you right through the structures of developing and designing your own web presence using free web site designing software, and using and incorporating social networking tools such as Facebook and Twitter. You will also learn how to build an audience and link to your landlord's website.

For further course information, please click here for the PDF copy, or click here for the Word document.

Alternatively, please contact Claire Lawton on 01244 300246 or email mc.lawton@traffordhall.com for further information or to book a place.